Shipping Policy

Velon products are shipped directly from carefully selected international suppliers to our customers.

Delivery Times

• Average delivery time: 15 to 35 business days, depending on the product’s origin and the destination country.

• During peak periods (sales, holidays, promotional campaigns), delivery may take longer.

• The timeframe begins once payment is confirmed.

Tracking

Once your order is shipped, you’ll receive a tracking code via email, allowing you to follow your package all the way to delivery.

Shipping Costs

• Shipping may be free during promotional periods or calculated at checkout based on weight and destination.

• Customs fees or import duties, when applicable, are the buyer’s responsibility, as per local regulations.